Lithuanian Customer Support Specialist

hace 3 semanas


Barcelona, Barcelona, España Head Hunt International A tiempo completo

About the Role: We are seeking a highly motivated and experienced Lithuanian-speaking customer service professional to join our team in Athens, Greece. As a customer support specialist, you will be responsible for providing top-notch support to our clients across Europe.

Key Responsibilities:

  • Identify customers' needs and deliver tailored solutions, including sales
  • Guide customers through billing inquiries, handle transactions, and resolve issues in a timely manner
  • Assist customers with order placement and related issues
  • Answer customer inquiries and troubleshoot or escalate technical issues
  • Follow standard diagnostic procedures and handle frequently asked questions effectively

Requirements:

  • Fluent Lithuanian language skills
  • Excellent communication skills
  • Sales experience with consumer products and services (asset)
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • Empathetic communication skills and a positive attitude

What We Offer:

  • Complete support for relocation to Greece, including flight tickets, accommodation, and house searching assistance
  • Competitive monthly salary + 2 extra salaries per year
  • Healthcare benefits and numerous discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • State-of-the-art premises with a great working environment

About Us: We are a Great Place to Work-Certified company that fosters diversity and equal opportunities for all. As a multilingual customer service expert, you will have the chance to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.



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