Lithuanian Customer Support Specialist
hace 3 semanas
About the Role: We are seeking a highly motivated and experienced Lithuanian-speaking customer service professional to join our team in Athens, Greece. As a customer support specialist, you will be responsible for providing top-notch support to our clients across Europe.
Key Responsibilities:
- Identify customers' needs and deliver tailored solutions, including sales
- Guide customers through billing inquiries, handle transactions, and resolve issues in a timely manner
- Assist customers with order placement and related issues
- Answer customer inquiries and troubleshoot or escalate technical issues
- Follow standard diagnostic procedures and handle frequently asked questions effectively
Requirements:
- Fluent Lithuanian language skills
- Excellent communication skills
- Sales experience with consumer products and services (asset)
- Technical research skills to troubleshoot customer problems
- Advanced internet research skills
- Empathetic communication skills and a positive attitude
What We Offer:
- Complete support for relocation to Greece, including flight tickets, accommodation, and house searching assistance
- Competitive monthly salary + 2 extra salaries per year
- Healthcare benefits and numerous discounts
- Full training by certified instructors
- Professional growth and development opportunities
- State-of-the-art premises with a great working environment
About Us: We are a Great Place to Work-Certified company that fosters diversity and equal opportunities for all. As a multilingual customer service expert, you will have the chance to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
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