Phone Call Specialist
hace 2 semanas
We are recruiting an experienced team of bilingual speakers to join our Madrid office. As a Phone Call Specialist, you will be responsible for building and maintaining updated data of healthcare professionals to offer support to our customers.
What We Offer:
Estimated salary: $45,000 per year
An opportunity to play a key role in a diverse, dynamic and committed fun team
A chance to work with multi-national corporations
Responsibilities:
- Recruit target doctors and follow up on their participation
- Create doctor's engagement
- Call new doctors to invite them to participate in research and widen our panel of healthcare professionals
- Initiate follow-up calls with panelists to achieve maximum rate of return
- Proactively alert the manager on any issue or deviation in standard procedure
Requirements:
- Bilingual speaker (Spanish/Italian)
- Excellent attention to detail and organizational skills
- Excellent communication skills (telephone and email)
- Experience working for multi-national corporations is an advantage
- Practical experience maintaining & updating databases is an advantage
- Great attention to detail, accuracy, and strong teamwork skills are mandatory
IQVIA is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender, or other "protected status."
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