Dutch Speaking Customer Service Expert for Fintech Company
hace 3 semanas
Company Overview: David Kennedy Recruitment is partnering with a leading Outsourcing/BPO company to find a Dutch-speaking Customer Experience Specialist. This new team member will be joining a dynamic and international team of 25+ nationalities.
Salary: The base salary for this role is not specified, but it's expected to be competitive based on the location in Valencia, Spain, and the industry standards.
Job Description:
We're looking for an exceptional Customer Experience Specialist who can communicate with customers through various channels, such as phone, email, chat, and social media. This individual should possess outstanding communication skills, including listening, empathy, and personalization. They will guide customers with their questions, ensure they receive the right solution, and maintain customer satisfaction and retention through impactful customer experience.
Responsibilities:
- Communicate with customers through various channels
- Showcase extraordinary communication skills
- Guide customers with their questions
- Maintain customer satisfaction and retention
- Identify and address customer needs to escalate internally
- Thrive for sky-high performances focusing on KPIs: Customer Satisfaction, quality, and productivity
Requirements:
To succeed in this role, you'll need:
- Excellent Dutch (C2) speaking skills
- C1 English level
- Smart and enthusiastic problem-solving skills
- Calm and empathetic when dealing with difficult customers
- Curious and love to investigate and use creative problem-solving skills to ensure customer satisfaction
- Target-driven and trying to exceed expectations
Benefits:
This role offers:
- An excellent remuneration package based on experience, skills, and performance
- A full-time contract of 39 hours per week
- Fully on-site work environment (no remote work possibilities)
- Being part of a dynamic and international team
- Benefit program including free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and team events
- A high-performance culture to kickstart your career and potentially grow within the organization
About the Location: The position is located in Valencia, Spain, which is a vibrant city known for its rich history, cultural attractions, and pleasant climate.
-
Dutch Customer Experience Expert for Fintech Company
hace 3 semanas
Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completoAbout Wibit Consulting & ServicesWe are collaborating with a leading Outsourcing/BPO company to recruit a highly skilled Dutch-speaking customer experience professional. This individual will join a brand-new team, working closely with our clients in the Fintech industry.
-
Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Domestic & General Service GmbH A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Service Representative (Dutch Speaking) to join our Benelux team. In this role, you will be responsible for providing exceptional customer service, managing customer interactions, and ensuring compliance with regulatory guidelines.Key Responsibilities:Registration of clients' appliances, details, and...
-
Dutch Speaking Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Digital Customer Care Company Bv A tiempo completoWe are seeking a skilled and experienced Dutch speaking customer service representative to join our team at Digital Customer Care Company Bv. This is a remote-only position that offers the opportunity to work from anywhere in the world.Salary: 10-15 euros gross per hour, depending on experienceJob DescriptionAs a customer service representative, you will be...
-
Dutch Speaking Fintech Customer Service Representative
hace 2 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoCompany Overview:">David Kennedy Recruitment is proud to partner with a leading Outsourcing/BPO company that is at the forefront of innovation in the Fintech industry. This dynamic organization is seeking a highly skilled and customer-focused Dutch-speaking professional to join their team as a Customer Experience Specialist. Located in Valencia, Spain, this...
-
Customer Service Representative for Dutch-Speaking Clients
hace 3 semanas
Madrid, Madrid, España Cbt A tiempo completoAbout our company: Cbt is a global organization with a presence in multiple locations, including Athens, Greece. We are seeking enthusiastic and motivated individuals to fill the position of Dutch-Speaking Customer Service Agent.Job OverviewThis full-time role offers an exciting opportunity to work as part of a dynamic and multicultural team. As a...
-
Dutch Speaking Customer Service Ambassador
hace 3 días
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoJob OverviewDavid Kennedy Recruitment is partnering with a leading BPO company to recruit a Dutch-speaking customer service specialist for a new team at a Fintech company based in Valencia, Spain.Key ResponsibilitiesCommunicate with customers through various channels, including phone, email, chat, and social media.Utilize exceptional communication skills,...
-
Dutch Speaking Customer Service Professional
hace 4 semanas
Madrid, Madrid, España Cbt A tiempo completoAbout CBT: We are a global company seeking motivated individuals to fill the role of Dutch-Speaking Customer Service Agent in Athens, Greece. This opportunity allows you to deliver exceptional customer service in a dynamic and multicultural environment.Key Responsibilities:Provide outstanding customer service to Dutch-speaking clients via phone, email, and...
-
Fintech Customer Service Expert
hace 2 horas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company to find the perfect candidate for a Dutch-speaking Customer Experience Specialist role in a brand-new team.Key Responsibilities:Communicate effectively with customers through various channels, showcasing excellent communication skills and providing personalized solutionsIdentify...
-
Dutch Speaking Customer Service Expert
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoAbout Us: At Cross Border Talents, we strive to provide exceptional customer service experiences for our clients. Our team of multilingual professionals is dedicated to delivering outstanding results in a fast-paced environment.Job Summary: We are seeking a highly skilled Dutch-speaking Customer Service Representative to join our team in Portugal.In this...
-
Dutch-Speaking Customer Support Expert for Morocco
hace 3 semanas
Madrid, Madrid, España Multilingual Jobs Worldwide A tiempo completoJob SummaryWe are seeking a skilled Dutch-speaking customer support expert to join our team in Rabat, Morocco. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction.About the RoleThe successful candidate will have excellent communication skills, both...
-
Dutch Customer Service Ambassador
hace 3 semanas
Madrid, Madrid, España Recruit4Work Sl A tiempo completoCompany Overview:">">We are Recruit4Work Sl, a leading provider of customer service solutions. Our mission is to deliver exceptional guest experiences and create magical moments for visitors from around the world.">">About the Role:">">We are seeking a highly skilled Dutch-Speaking Customer Service Agent to join our team in Barcelona, Spain. As a key member...
-
Customer Service Expert for German-speaking Clients
hace 4 semanas
Madrid, Madrid, España David Kennedy Recruitment A tiempo completoJob Title:Customer Service Expert for German-speaking ClientsAbout the Role:We are seeking a highly skilled and experienced Customer Service Expert to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional service to our clients in Germany.Key Responsibilities:Provide timely and effective solutions to...
-
Marketing Expert for Dutch-Speaking Clients
hace 2 semanas
Madrid, Madrid, España Eco Plus Solutions A tiempo completoCompany Overview: At Eco Plus Solutions, we're passionate about helping our clients succeed in the dynamic world of digital marketing. Our team is dedicated to providing top-notch service and support to our customers, and we're looking for a talented Marketing & Sales Consultant to join our ranks.About the Role: As a Dutch-speaking Marketing & Sales...
-
Dutch Language Travel Expert
hace 3 semanas
Madrid, Madrid, España Eco Plus Solutions Ab A tiempo completoUnlock a Career in Customer SupportWe are seeking a skilled Dutch Language Travel Expert to join our team in Portugal. As a key member of our customer support team, you will play a vital role in ensuring seamless and memorable travel experiences for our Dutch-speaking customers.About the RoleThis full-time position offers a competitive salary of €45,000 -...
-
Madrid, Madrid, España Eco Plus Solutions Ab A tiempo completoRole OverviewWe are seeking a highly motivated Norwegian Speaking Customer Service Expert to join our team in Athens, Greece. This role will provide an exciting opportunity to work with customers from Norway and contribute to the success of our automotive business.About UsEco Plus Solutions Ab is a leading provider of innovative solutions in the automotive...
-
Dutch Customer Service Representative
hace 4 semanas
Madrid, Madrid, España Recruit4Work Sl A tiempo completoAbout the RoleWe are seeking a highly skilled and fluent Dutch-speaking customer service representative to join our team in Barcelona, Spain. As a key member of our guest experience team, you will provide exceptional support and assistance to visitors from the Netherlands.Key ResponsibilitiesServe as the first point of contact for Dutch-speaking guests,...
-
Madrid, Madrid, España Cross Border Talents A tiempo completoCompany Overview: Cross Border Talents is a leading provider of recruitment services, specialising in international talent acquisition. We are committed to delivering innovative solutions that meet the evolving needs of our clients.Salary: The estimated annual salary for this role is €45,000 - €60,000, depending on experience. This figure includes a...
-
Customer Service Expert for Home Appliances
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoJob Title: Customer Service Expert for Home AppliancesLocation: Remote or Hybrid Setup in Bratislava, SlovakiaAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Expert for Home Appliances. In this role, you will be responsible for delivering exceptional customer service via phone, email, and...
-
Customer Service Representative
hace 3 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completoJob Title: Customer Service Representative - Website Solutions ExpertDescription:We are seeking a skilled Customer Service Representative to join our team in Braga, Portugal. As a key member of our support team, you will be responsible for providing exceptional customer service to Dutch-speaking clients via phone, email, and chat.About the Role:The ideal...
-
Dedicated Customer Service Expert
hace 2 semanas
Madrid, Madrid, España Cross Border Talents A tiempo completo**Company Overview:**Cross Border Talents is a highly-rated BPO company that offers exceptional employee satisfaction. We are seeking experienced Dutch-speaking Customer Care Specialists to join our team.**Salary:** The attractive remuneration package is based on experience, skills, and performance. Our estimated salary range for this role is €20,000 -...