eBike Technical Support Specialist

hace 6 días


Barcelona, Barcelona, España Robert Bosch Group A tiempo completo

**About Bosch Service Solutions**

Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Leveraging cutting-edge technology and the Internet of Things, the company develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.

We have an exciting opportunity for a passionate and skilled individual to join our team as an eBike Technical Support Specialist.

**Key Responsibilities**

  • Provide technical support to bike dealers via phone, responding to customer inquiries with confidence and a friendly demeanor.
  • Troubleshoot and resolve technical or software-related issues of eBikes using active listening skills and a positive attitude.
  • Maintain accurate records of customer interactions in a CRM tool.

**What We Offer**

We are proud to offer a dynamic work environment that fosters creativity, growth, and professional development. Our employees enjoy a range of benefits, including:

  • A full-time job with flexible working hours (Monday to Friday).
  • An attractive salary of approximately €25,000 per year.
  • A hybrid work arrangement, with one week spent in the office and three weeks working from home.
  • The opportunity to develop and maintain excellent customer relationships.
  • Paid holidays and internal promotion opportunities.
  • A Smart Building workplace with amazing views, open spaces, and free fruit.

This is a permanent contract position based in Barcelona, Spain. If you are available to work 39 hours per week, Monday to Friday, we encourage you to apply for this exciting role.



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