eBike Technical Expert
hace 4 días
Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. We utilize cutting-edge technology and the Internet of Things to develop innovative solutions in the areas of Mobility, Monitoring, and Customer Experience.
The OpportunityWe are looking for a talented and enthusiastic individual to join our team as an eBike Technical Support Specialist. This is a fantastic opportunity to work with a global leader in the eBike industry and contribute to shaping the future of urban mobility.
Key Responsibilities- Offer technical support to customers via various channels.
- Determine and implement effective solutions to technical issues.
- Manage warranty claims according to company policies.
- Record all interactions in our CRM system.
- Native-level fluency in Dutch.
- Proven experience in a technical support role, ideally within the eBike sector.
- Excellent problem-solving and analytical skills.
Salary Range: Based on your experience and qualifications, this role offers a competitive salary of approximately €35,000-€50,000 annually.
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