Ebike Mobility Support Specialist
hace 4 días
Company Overview: Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. The company uses the latest technology and the Internet of Things to develop integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. With over 9,500 associates at 28 locations, the company supports national and international customers in more than 35 languages.
Salary: £25,000 - £30,000 per year, depending on experience
Job Description: As an Ebike Inside Technical Support Specialist, you will provide technical support to bike dealers and end consumers. Your main functions will be to respond to calls, troubleshoot technical issues, and resolve software-related problems with eBikes. You will also document calls and cases in a CRM tool and develop excellent customer relationships.
Required Skills and Qualifications: To succeed in this role, you will need to have excellent communication skills, a positive attitude, and the ability to work independently. You should also have basic knowledge of eBikes and their technical aspects.
Benefits: We offer a full-time job with a regular schedule, Monday to Friday. Our employees benefit from various discounts, including Power Tools and Home Appliances. We also offer internal promotion opportunities and career development. You will work from home one week and in the office three weeks, which allows for a good balance between work and personal life.
Estimated Salary Range: Based on our analysis, we estimate that the salary range for this position is between £25,000 and £30,000 per year, depending on your experience and qualifications.
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