Amazon Account Health Specialist

hace 3 días

Barcelona, Barcelona, España Engineeringuk A tiempo completo

**Job Title:** Amazon Account Health Specialist

**Job Summary:** We are seeking a highly skilled Account Health Support Specialist to join our team in Barcelona, Spain. As a key member of our Account Health Support team, you will be responsible for providing world-class support to Sellers selling on the Amazon platform.

**Responsibilities:**
• Provide exceptional customer service to Sellers via phone and email
• Resolve issues and answer questions regarding Amazon's business policies, operational processes, and technology platforms
• Collaborate with Sellers to ensure compliance with Amazon policies
• Utilize various software tools to navigate Selling Partner Accounts, research policies, and communicate effective solutions

**Requirements:**
• Strong customer focus and commitment to delivering outstanding customer service
• Ability to multitask and work in a fast-paced contact center environment
• Excellent communication and problem-solving skills
• Proficiency in Portuguese language

**What We Offer:**
• Opportunity to work with a world-class e-commerce platform
• Collaborative and dynamic work environment
• State-of-the-art facilities in Barcelona featuring modern interiors, company-subsidized canteen, and rooftop terrace

**About Us:**
Amazon is committed to being Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. We strive to provide world-class support to our Sellers and partners, and we are looking for talented individuals to join our team.

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