Amazon Account Health Specialist

hace 3 días

Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

Job Title: Account Health Support Specialist With French

About the Role:

We are seeking a highly skilled and customer-focused Account Health Support Specialist to join our team in Barcelona, Spain. As an Account Health Support Specialist, you will play a critical role in ensuring the success of our third-party sellers by providing exceptional customer service and support.

Key Responsibilities:

  • Support Amazon sellers in resolving incoming issues via phone and email
  • Manage high volumes of inbound and outbound calls and emails
  • Investigate and resolve account health-related issues
  • Identify seller needs and provide solutions
  • Exemplify Amazon's Leadership Principles, including Customer Obsession

Requirements:

  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Experience in customer-facing roles
  • Fluency in French and English

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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