Customer Success Manager
hace 4 semanas
Transform the world of engineering and manufacturing with PTC, a global leader in software solutions. As a Principal Customer Success Manager, you will play a key role in driving customer satisfaction and growth.
Key Responsibilities:
- Develop and execute account plans to drive customer success and growth
- Build and maintain strong relationships with key decision-makers and stakeholders
- Identify and mitigate risks to ensure customer satisfaction and retention
- Lead business reviews and provide insights to drive customer ROI and innovation
- Collaborate with cross-functional teams to ensure customer needs are met
Requirements:
- 5+ years of experience in customer success or account management
- Excellent communication and relationship-building skills
- Strong analytical and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
What We Offer:
- Opportunity to work with cutting-edge technologies and innovative solutions
- Collaborative and dynamic work environment
- Competitive compensation and benefits package
About PTC:
PTC is a global leader in software solutions for engineering and manufacturing. We are committed to helping our customers transform their businesses and drive innovation.
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