Customer Success Manager

hace 4 semanas


Barcelona, Barcelona, España PTC A tiempo completo

Transform the world of engineering and manufacturing with PTC, a global leader in software solutions. As a Principal Customer Success Manager, you will play a key role in driving customer satisfaction and growth.

Key Responsibilities:

  • Develop and execute account plans to drive customer success and growth
  • Build and maintain strong relationships with key decision-makers and stakeholders
  • Identify and mitigate risks to ensure customer satisfaction and retention
  • Lead business reviews and provide insights to drive customer ROI and innovation
  • Collaborate with cross-functional teams to ensure customer needs are met

Requirements:

  • 5+ years of experience in customer success or account management
  • Excellent communication and relationship-building skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment

What We Offer:

  • Opportunity to work with cutting-edge technologies and innovative solutions
  • Collaborative and dynamic work environment
  • Competitive compensation and benefits package

About PTC:

PTC is a global leader in software solutions for engineering and manufacturing. We are committed to helping our customers transform their businesses and drive innovation.


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