Customer Service Representative for a Luxury Automotive Brand
hace 1 mes
About the Role:
Are you a customer service enthusiast looking for a new challenge? We are seeking a highly skilled and multilingual customer service representative to join our team at Blu Selection. As a customer service agent, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:
- Respond to client inquiries and resolve issues in a timely and professional manner
- Provide high-quality customer service, ensuring a positive experience for our clients
- Book appointments for maintenance and provide roadside assistance as needed
- Record data in our CRM system and provide information on our app, warranty, and purchases
Requirements:
- A native level of Dutch and a high level of English (C1)
- Knowledge of the value and impact that a good customer experience can create
- Articulate and communicative, with excellent communication skills
- Available for 24/7 rotative shifts
- Being a real team player and committed to your work
- Living in or willing to relocate to Lisbon for an international career and life experience
- Having a valid Portuguese work permit or an EU passport (required)
What We Offer:
- A long-term fixed-term contract, renewable every year
- Full-time working hours (40h/week), Monday to Sunday, with a rotational schedule
- A competitive salary, including free accommodation (shared flat, all bills included) or reimbursement of initial flight expenses for international candidates
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
- Real career opportunities in different career paths, including team lead and supervisor roles
About Living in Lisbon:
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous cafe culture
- Friendly people, good vibes, and a happy-go-lucky urban life
- A large English-speaking local community and international environment
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