Automotive Customer Service Representative

hace 4 semanas


Barcelona, Barcelona, España Blu Selection A tiempo completo

Your role as an Automotive Customer Support Specialist will involve being the primary point of contact for customers, providing advice, sales support, troubleshooting, and setting up new products.

Key responsibilities include:

  1. Responding to customer inquiries via phone, email, and chat
  2. Providing professional customer service solutions over the phone, live chat, and emails
  3. Troubleshooting malfunctions in digital services
  4. Correcting data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc.
  5. Guaranteeing client satisfaction and a high level of quality

  6. Ensuring and participating in the success of the department

Requirements for success in this role include:

  1. Proficiency in German and excellent English language skills
  2. Affinity or interest in the automotive industry
  3. Strong customer focus and ability to multitask
  4. Highly reliable, adaptable, and fast learner with strong problem-solving skills
  5. Ability to work in fast-paced environments and maintain a professional attitude
  6. Team player with experience working in multicultural environments

What's in it for you?

  • Full-time job with 40 hours a week
  • Free accommodation in a shared flat with all bills included
  • Relocation package for international candidates, including reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket
  • Other benefits, such as vouchers, discounts, free language classes, and social events

About the company:

Blu Selection is a multinational organization recognized for its excellence in sales and customer service solutions. As a member of our international team, you will have the opportunity to work with talents from over 80 nationalities and contribute to our success.



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