Finnish Customer Lifecycle Manager
hace 6 días
Job Squad is seeking a highly skilled Finnish Customer Lifecycle Manager to join our team. As a key member of our sales and customer management team, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Develop and execute customer lifecycle management strategies to engage customers from initial contact to retention and renewal initiatives.
- Lead sales strategy, overcome objections, and negotiate success with small and medium businesses across industries.
- Position competitive offerings and solutions in the context of customer needs and experiences.
- Effectively turn prospects and qualified leads into opportunities and revenue pipeline.
- Collect feedback from customers and articulate it back to the business.
- Native-level Finnish language skills and fluency in English (B2).
- Minimum 1 year experience in sales and account management or customer management.
- Minimum 1 year IT industry experience required.
- Good understanding and level of computer handling skills.
- Experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions is preferred.
- Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps is preferred.
Job Squad is a global provider of human experiences for today's digital world. We design, deliver, and optimize end-to-end customer journeys across all B2C and B2B customer journeys.
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