Payment Experience Associate
hace 2 meses
Job Description:
The Opportunity
We are seeking a Payment Experience Associate to join our team at Flywire. As the first point of contact for our customers, you will be equipped with broad knowledge of Flywire's core business capabilities, allowing you to troubleshoot any aspect of our payer's problems. You will guide customers through their payment process, liaising closely with all departments in a fast-paced environment where growth and change are the norm.
Key Responsibilities:
- Develop a thorough understanding of the company's products, services, and policies to provide accurate, efficient, and personalized solutions to Flywire users.
- Handle customers' questions and concerns by phone, chat, email, or any applicable contact channels with speed, professionalism, and empathy.
- Be a brand ambassador and make a positive first impression of Flywire.
- Carry out proactive payer outreach, as needed, to support the completion of a booking or the resolution of an issue.
- Solve complex payment problems utilizing different software tools and collaborating closely with team members and other departments.
- Conduct daily follow-up with previously unresolved requests.
About Flywire:
Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel, and B2B industries. We've digitized payments for more than 4,000+ global clients in more than 140 currencies across 240 countries and territories around the world.
-
Payment Experience Associate Transformation Specialist
hace 4 semanas
Valencia, Valencia, España Flywire A tiempo completoAre you ready to embark on a global journey as a Payment Experience Associate at Flywire? We're seeking a highly skilled professional to join our dynamic team and take the first step in delivering exceptional payment experiences for our clients.Flywire is a leading global payments enablement and software company, serving over 4,000+ clients across 140...
-
Payment Systems Engineer
hace 1 mes
Valencia, Valencia, España Commercetools A tiempo completoAbout the Role:At Commercetools, we're looking for a talented Payment Systems Engineer to join our team. As a key member of our engineering team, you'll be responsible for designing and developing scalable and secure payment systems to handle financial transactions securely and efficiently in a multi-tenant Cloud/SaaS environment.Key Responsibilities:•...
-
Global Payment Solutions Expert
hace 4 semanas
Valencia, Valencia, España Flywire A tiempo completoAbout FlywireFlywire is a leading global payments company that enables businesses to send and receive payments with speed, security, and transparency. With over 40 nationalities across 14 offices, we believe in diversity, gender equality, and inclusion.Compensation and BenefitsWe offer a competitive compensation package, including a base salary of $60,000 -...
-
Enterprise Payment Systems Developer
hace 4 semanas
Valencia, Valencia, España Commercetools A tiempo completoWe're seeking an accomplished Enterprise Payment Systems Developer to join our team in Valencia, Spain. This role requires 2+ years of experience supporting physical settings, including payment processing and PED devices.Our ideal candidate has experience integrating and implementing major PSP providers or gift card processors such as Adyen, Stripe, PayPal...
-
Payment Solutions Coordinator
hace 4 semanas
Valencia, Valencia, España Virtuagym A tiempo completoVirtuagym is looking for a highly skilled Payment Solutions Coordinator to join our Global CS Team in Spain. This remote position offers an exciting opportunity to be part of a dynamic team and contribute to creating a healthier and happier world.About the RoleThis role involves taking charge of day-to-day customer operations and acting as a commercial...
-
Global Payment Solutions Manager
hace 21 horas
Valencia, Valencia, España G-Star Raw A tiempo completoGlobal Payment Solutions ManagerG-STAR RAW is looking for an innovative Global Payment Solutions Manager to join our team. This role involves proposing and implementing new global & regional payment options to expand our portfolio, increase website performance, and reduce costs.We estimate the salary for this position to be around $140,000 - $200,000 per...
-
Senior Payment System Developer | Commercetools
hace 4 semanas
Valencia, Valencia, España Commercetools A tiempo completo**Commercetools Overview**We're a company that's passionate about creating meaningful change in the commerce industry. Our guiding principles drive everything we do, and we're committed to delivering innovative solutions that transform the future of commerce.About the RoleAs our Senior Payment System Developer, you'll work closely with our Product Manager...
-
Elevate Commerce with Scalable Payment Expertise
hace 4 semanas
Valencia, Valencia, España Commercetools A tiempo completoAbout Commercetools: Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, consider exploring opportunities with us.Drive Results: We think big, work smart, and...
-
Debt Recovery Specialist in Utrecht
hace 1 semana
Valencia, Valencia, España Abroad Experience A tiempo completoAbout the RoleAt Abroad Experience, we are seeking a highly skilled Debt Recovery Specialist to join our team in Utrecht. As a Credit Collector with German language skills, you will play a crucial role in managing and recovering outstanding payments from clients.Key ResponsibilitiesProactively manage and follow up on overdue accounts via phone, email, and...
-
Dedicated Customer Experience Associate
hace 20 horas
Valencia, Valencia, España Jl Talent Partners A tiempo completoWe are seeking a highly skilled and experienced Dedicated Customer Experience Associate to join our client's team in Greece. This is a fantastic opportunity to provide exceptional support to our customers via phone and email on a range of issues.What you'll do:Provide the highest level of customer service by responding to customer inquiries in a timely and...
-
Retail Sales Associate
hace 19 horas
Valencia, Valencia, España Columbia Sportswear Company A tiempo completoJob DescriptionColumbia Sportswear Company is seeking a Retail Sales Associate to join our team. As a key member of our retail staff, you will be responsible for creating memorable customer experiences while assisting the Store Leadership Team in supporting our company mission: "Connecting Active People with Their Passions."ResponsibilitiesMaintain store and...
-
Retail Sales Associate
hace 19 horas
Valencia, Valencia, España Columbia A tiempo completo**About Columbia Sportswear**We have over 430 retail stores worldwide, and our associates are the backbone of our business. From ensuring product availability on the sales floor to creating engaging visual displays and addressing customer inquiries, our associates create memorable customer experiences while supporting our company mission.As a Retail Sales...
-
Sales Associate
hace 3 semanas
Valencia, Valencia, España Napapijri A tiempo completoCompany Overview:Napapijri, a renowned outdoor apparel brand, is seeking a motivated Sales Associate to join our team in Castellon. Our company values exceptional customer service and teamwork. Salary:The estimated monthly salary for this role is between €1,800 - €2,500, depending on experience. Job Description:As a Sales Associate, you will be...
-
Customer Experience Innovation Lead
hace 20 horas
Valencia, Valencia, España Toptalent A tiempo completoAbout ToptalentWe are a tech startup located in one of Europe's most beautiful cities, providing an amazing adventure for our team members. Our company has 20+ nationalities and is known for its innovative approach to customer service.Job OverviewAs a Customer Experience Innovation Lead, you will be responsible for supporting B2B customers over the phone,...
-
Global Payments Expert
hace 4 semanas
Valencia, Valencia, España Flywire A tiempo completoAs a key member of the Flywire team, you will play a vital role in delivering exceptional payment experiences for our clients and their customers.About UsFlywire is a global payments enablement and software company, dedicated to making high-stakes, high-value payments across the education, healthcare, travel, and B2B industries seamless. With over 4,000+...
-
Retail Sales Associate Position
hace 4 semanas
Valencia, Valencia, España Columbia Sportswear Company A tiempo completoExplore a dynamic retail career with Columbia Sportswear Company, where you can make a meaningful impact on our customers' experiences. As a Retail Sales Associate, you will play a vital role in delivering exceptional service and representing our brand to consumers worldwide.About the JobWe are seeking an enthusiastic and customer-focused individual to join...
-
Retail Sales Associate
hace 20 horas
Valencia, Valencia, España Robinsons Supermarket Corporation A tiempo completoJob Overview">We are currently seeking a highly skilled and motivated Retail Sales Associate to join our team at Robinsons Supermarket Corporation in Valencia, Bukidnon. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.">Compensation and...
-
Customer Experience Specialist
hace 19 horas
Valencia, Valencia, España Snaphunt A tiempo completo**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. This is an excellent opportunity to work with a dynamic company that prioritizes employee satisfaction and provides a supportive environment for growth and development.**Key Responsibilities**As a Customer Experience...
-
Strategic Partnerships Associate
hace 20 horas
Valencia, Valencia, España Plug and Play Tech Center A tiempo completoAbout the Job:We are seeking a highly motivated and results-driven Strategic Partnerships Associate to join our team at Plug and Play Tech Center. As a key member of our partnership team, you will play a critical role in driving business growth and expansion through strategic partnerships.Your Key Responsibilities:Identify and pursue new business...
-
Customer Experience Expert
hace 4 semanas
Valencia, Valencia, España TOPTALENT A tiempo completoUnlock Your Potential in Customer ExperienceWe are seeking a highly skilled Customer Experience Expert to join our team in Valencia, Spain.About the RoleThis is a full-time position offering a competitive base salary of $45,000 per year.Key ResponsibilitiesProvide exceptional customer service to B2B clients via phone, email, and chat platformsCollaborate...