Debt Recovery Specialist in Utrecht
hace 13 horas
At Abroad Experience, we are seeking a highly skilled Debt Recovery Specialist to join our team in Utrecht. As a Credit Collector with German language skills, you will play a crucial role in managing and recovering outstanding payments from clients.
Key Responsibilities- Proactively manage and follow up on overdue accounts via phone, email, and written correspondence to ensure timely payment.
- Serve as the main point of contact for customers regarding overdue invoices, payment disputes, and account inquiries.
- Monitor and review customer accounts, ensuring all relevant records are up-to-date and discrepancies are promptly resolved.
- Maintain accurate records of all communications with customers and update internal systems.
- Collaborate with Sales, Customer Service, and other teams to address customer concerns and resolve issues affecting payment collection.
To be successful in this role, you should have:
- A degree in Business, Finance, or a related field (preferred).
- Proven experience in an administrative work environment, credit control, debt collection, or accounts receivable (ideally international).
- Native or near-native proficiency in German (written and spoken) is essential.
- Proficiency in English (written and spoken); additional languages are a plus.
- Strong communication skills, ability to handle difficult situations professionally.
- Excellent organizational and time-management skills, able to manage multiple accounts and priorities simultaneously.
- High attention to detail and accuracy in record-keeping and reporting.
We offer a competitive salary range of €40,000 - €55,000 per annum, depending on experience.
BenefitsIn addition to a competitive salary, you can expect a comprehensive benefits package, including health insurance, pension scheme, and paid vacation leave.
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