Financial Operations Specialist

hace 2 semanas


Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

Company Overview


Celonis is a global leader in Process Mining technology and one of the world's fastest-growing SaaS firms, empowering companies to reduce waste, create value, and benefit people across the top, bottom, and green lines.



About Us


We have over 5,000 enterprise customer deployments across nearly every industry, with our platform using process mining and AI to give you a living digital twin of your business operation. Our system-agnostic and bias-free approach enables companies like yours to identify and capture hidden value.



The Role


This Financial Operations Specialist - Collection Expertise role will focus on resolving delinquency in a timely manner by establishing contact with past-due customers, providing account information, and negotiating payment arrangements that are acceptable to both the customer and the company.


You will work collaboratively with billing, accounts receivable, and various internal departments to achieve common goals, leveraging your analytical skills to evaluate unique situations and determine account handling and resolution.



Responsibilities


Key responsibilities include:



  • Maintaining a high degree of independent judgment to resolve disputes and issues in cooperation with sales, billing, and other stakeholders
  • Investigating historical data for debts and invoices, collaborating with accounting operations to process payments and refunds
  • Preparing and presenting reports on collection activities and progress, ensuring all customer queries are passed onto relevant teams with full details
  • Collaborating with other stakeholders and functional areas for process improvements and actively working with finance functional areas


Requirements


To be successful in this role, you should possess:



  • A BA/BS degree, preferably in Finance, Economics, and/or Linguistic
  • 2+ years' experience in a collection role
  • Business fluency in English as a Must-have
  • Strong communication skills to deal with different internal stakeholders and multinational teams
  • Very comfortable with numbers and target-driven, quick learner, and team player


Benefits


Celonis offers a competitive salary range of $80,000 - $110,000 per year, commensurate with experience, plus great compensation and benefits packages, including equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, physical and mental well-being support, and more.



Career Development


At Celonis, we invest in your personal growth and skill development through clear career paths, internal mobility opportunities, learning and development platforms, mentorships, and more. You'll have the opportunity to work with industry-leading process mining technology and grow your career in a global and growing team of Celonauts from diverse backgrounds.



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