Institutional Client Servicing Professional

hace 1 día


Valladolid, Valladolid, España Ebury A tiempo completo
About the Role

Ebury is a leading FinTech firm, recognized for its rapid growth and innovation in the financial services sector.

We offer a range of products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration.

Key Responsibilities
  • Support clients and act as a liaison between front office, clients, and back office teams.
  • Resolve customer-related requests via email, chat, or call and collaborate with multiple internal departments to solve client queries.
  • Collaborate with front office teams to provide great customer service and identify upsell opportunities in existing client portfolios.
Requirements
  • Driven, with a strong desire to provide a high level of service to clients.
  • Strong communication skills, with fluency in English (and French as an advantage).
  • Proactive, fast learning, and able to multitask and prioritize workload effectively.
About Ebury

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

We are headquartered in London and have more than 1700 staff with a presence in over 25 countries worldwide.

Cultural diversity is part of what makes Ebury a special place to be, with team experiences and celebrations across the Ebury family.

Why Join Ebury?

We believe in inclusion and stand against discrimination in all forms.

We offer a collaborative and innovative work environment, with opportunities for professional growth and career progression.

At Ebury, you can be whoever you want to be and still feel a sense of belonging, no matter your story.



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