Institutional Client Servicing Professional

hace 1 día


Valladolid, Valladolid, España Ebury A tiempo completo
About the Role

Ebury is a leading FinTech firm, recognized for its rapid growth and innovation in the financial services sector.

We offer a range of products and services, including FX risk management, trade finance, currency accounts, international payments, and API integration.

Key Responsibilities
  • Support clients and act as a liaison between front office, clients, and back office teams.
  • Resolve customer-related requests on email, chat, or call and collaborate with multiple internal departments to solve client queries.
  • Collaborate with front office teams to provide exceptional customer service and identify upsell opportunities in existing client portfolios.
Requirements
  • Driven and customer-focused individual with excellent communication skills.
  • Strong attention to detail and ability to work effectively under pressure.
  • Fluency in English (and French as an advantage).
  • Proactive and fast learning with the ability to multitask and prioritize workload.
About Ebury

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.

We are headquartered in London and have a presence in over 25 countries worldwide, with a diverse and inclusive culture that values teamwork and collaboration.

We believe in inclusion and stand against discrimination in all forms, creating a welcoming environment for all employees.



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