Customer Service and Sales Support Specialist
hace 2 semanas
We are seeking a highly skilled Customer Service and Sales Support Specialist to join our team at Axalta. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Act as a primary point of contact for existing and potential customers, providing expert advice and support on customer orders and inquiries.
- Manage customer service inquiries to ensure requirements are met, including receiving and processing regular and complex orders.
- Proactively notify customers of late orders due to product availability or transportation issues.
- Make root cause analysis, solve problems, and process customer complaints and returns, according to the Complaint Management process and return policies.
- Actively monitor open orders to ensure that deliveries arrive at the customer on time, as committed.
- Ensure quality data integrity and accuracy: customer master data maintenance, materials, invoicing, inventory management, reconciliation, transfer pricing, etc.
- Minimum 2 years of experience in a customer-oriented position.
- Bachelor's degree or equivalent through experience.
- Native French and fluent English language skills.
- Computer knowledge: Proficient in Word and Excel. Good knowledge of SAP and valuable in Salesforce.
- Skills: Problem-solving, analysis, organization, customer focus, active listening and good communication skills, multitasking, oriented to quality and building collaborative relationships.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
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Customer Service and Sales Support Specialist
hace 4 días
Oviedo, Asturias, España Axalta A tiempo completoJob Title: Customer Service and Sales Support SpecialistWe are seeking a highly skilled Customer Service and Sales Support Specialist to join our team at Axalta. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Act as a primary point of contact for existing...
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Customer Service and Sales Support Specialist
hace 4 días
Oviedo, Asturias, España Axalta A tiempo completoJob Title: Customer Service and Sales Support SpecialistWe are seeking a highly skilled Customer Service and Sales Support Specialist to join our team at Axalta. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Act as a primary point of contact for existing...
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Oviedo, Asturias, España Axalta A tiempo completo**Job Summary**Axalta is seeking a highly skilled Customer Service and Sales Support Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Act as a primary point of contact for existing and potential external customers, providing...
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Oviedo, Asturias, España Axalta A tiempo completo**Job Summary**Axalta is seeking a highly skilled Customer Service and Sales Support Specialist to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Act as a primary point of contact for existing and potential external customers, providing...
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Oviedo, Asturias, España Axalta A tiempo completoAxalta, a leading coatings company, is seeking a skilled professional to join its team as a Customer Service and Sales Support Specialist. As a key member of our organization, you will play a vital role in ensuring customer satisfaction and driving business growth.Key Responsibilities:Act as a primary point of contact for existing and potential customers,...
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Oviedo, Asturias, España Axalta A tiempo completoAxalta, a leading coatings company, is seeking a skilled professional to join its team as a Customer Service and Sales Support Specialist. As a key member of our organization, you will play a vital role in ensuring customer satisfaction and driving business growth.Key Responsibilities:Act as a primary point of contact for existing and potential customers,...
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