Head of Customer Success Management
hace 2 días
You'll work closely with other senior leaders to align our retention initiatives with the company's overall goals. If you're strategic, data-driven, and passionate about enhancing the customer experience, you'll thrive in this role. Your success will be measured by your ability to reduce churn, boost customer satisfaction, and improve the overall experience our customers have with Amenitiz.
Your missions include:
- Strategic leadership: Put customer care and retention at the heart of our company strategy.
- Customer experience focus: Make sure that customer care isn't just a department but a core value at Amenitiz.
- Cross-functional collaboration: Partner with teams across the company—Product, Marketing, Sales, and Customer Care—to integrate and align our retention strategies.
- Voice of the customer: Be the champion of the customer at the executive level, ensuring that their feedback shapes our business decisions.
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Head of Customer Success Portuguese Market
hace 2 días
Barcelona, Barcelona, España Factorial HR A tiempo completoWe are looking for a seasoned Account Management expert to lead our efforts in the Portuguese Market. As the Head of Account Management for this region, you will be responsible for driving business growth and customer satisfaction.Job Description:Develop and execute strategic plans to achieve sales targets and improve customer retention.Leverage your...
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Vice President of Customer Success
hace 4 semanas
Barcelona, Barcelona, España Lodgify A tiempo completoAbout the RoleThe Vice President of Customer Success will be a key member of the management team at Lodgify, responsible for leading and scaling our Customer Success department. This role requires a strategic thinker with a strong operational background and a passion for building and nurturing high-performing teams.Key ResponsibilitiesDevelop and execute...
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Customer Success Enterprise Director
hace 4 semanas
Barcelona, Barcelona, España Docplanner A tiempo completoResponsibilitiesJob DescriptionLead a high-performing team of Customer Success professionals, driving growth and customer satisfaction in Spain.Collaborate with the Head of CS to develop and implement effective strategies for customer engagement, retention, and expansion.Develop and manage budgets, forecasts, and performance metrics to ensure successful...
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Head of Customer Retention
hace 7 días
Barcelona, Barcelona, España Lodgify A tiempo completoAbout Lodgify">Lodgify is a leading vacation rental software company that empowers property owners and managers to efficiently manage and market their rental businesses online. With over 350 employees from more than 60 different nationalities, we're a dynamic and international team based in the heart of Barcelona.">Job Summary">We're seeking an experienced...
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Customer Success Strategist
hace 7 días
Barcelona, Barcelona, España Amadeus It Group A tiempo completoJob DescriptionAbout the Role:The Amadeus Customer Care Management (CCM) team is seeking a highly skilled Customer Success Strategist to join our team. As a key member of our operations division, you will be responsible for delivering exceptional customer service and support to our strategic customers.Key Responsibilities:CUSTOMER RELATIONSHIP MANAGEMENT:...
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Customer Success Manager
hace 1 mes
Barcelona, Barcelona, España Hp A tiempo completoJob Description for Customer Success ManagerHP is a global technology company with a strong presence in over 170 countries. We provide innovative solutions to help people and businesses succeed. As a Customer Success Manager, you will play a critical role in implementing our pricing tool and ensuring customer satisfaction.Key Responsibilities:Build and...
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Head of Community Marketing
hace 1 mes
Barcelona, Barcelona, España Qoria A tiempo completoJob Description: We are seeking a highly skilled Head of Community Marketing to join our team at Qustodio. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive community marketing strategy that drives engagement, acquisition, and retention.About the Role: As Head of Community Marketing, you will...
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Head of Sales Enablement
hace 2 días
Barcelona, Barcelona, España Docplanner A tiempo completoWe are seeking a seasoned revenue operations professional to join our team as a Head of Sales Enablement. As a key member of our leadership team, you will play a critical role in driving revenue growth and improving operational efficiency. Your primary responsibility will be to develop and implement strategies to optimize revenue generation across all...
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Customer Success Strategist
hace 1 mes
Barcelona, Barcelona, España Landbot A tiempo completoCustomer Success Manager at LandbotWe are looking for a highly skilled Customer Success Manager to join our Success team at Landbot. The ideal candidate will be responsible for guaranteeing that our customers get the most out of using our product.Key Responsibilities include:* Planning, executing, and iterating Customer Retention strategies to ensure...
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Customer Success Strategist
hace 1 mes
Barcelona, Barcelona, España Landbot A tiempo completoAbout the Role:Landbot is a leading no-code chatbot builder, empowering companies to convert leads, capture data, and personalize customer journeys in real time. We're seeking a highly skilled Customer Success Manager (English - Spanish) to join our Success team and guarantee our customers get the most out of using our product.Your Responsibilities:Deliver...
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Customer Success Expert
hace 2 horas
Barcelona, Barcelona, España Dynatrace Software Gmbh A tiempo completoAbout Dynatrace Software GmbhAt Dynatrace, we strive to create a world where software works perfectly.Job DescriptionWe are seeking an experienced Customer Success Expert to join our team. As a key member of our sales organization, you will be responsible for driving adoption and growth of our Digital Experience Management solutions in assigned...
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Customer Success Ambassador
hace 1 mes
Barcelona, Barcelona, España Landbot A tiempo completoLandbot is a leading no-code chatbot builder that empowers businesses to convert leads, capture data, and personalize customer journeys in real-time. As a key member of our Success team, you will play a pivotal role in ensuring our customers achieve their goals by leveraging Landbot's innovative platform.About the RoleWe are seeking a highly skilled Customer...
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Strategic Customer Success Director
hace 4 semanas
Barcelona, Barcelona, España Lodgify A tiempo completoWe are seeking a Strategic Customer Success Director to lead our customer success efforts and drive business growth. This is a critical role that will play a key part in shaping the future of Lodgify.About the Role:Develop and implement a comprehensive customer success strategy that aligns with Lodgify’s business goals and objectives, ensuring seamless...
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Customer Success Manager
hace 1 mes
Barcelona, Barcelona, España BizAway A tiempo completoGrow with BizAwayCustomer Success ExecutiveAre you a driven professional looking to contribute to the growth and success of our Sales Team? We’re seeking a skilled Customer Success Executive to join our dynamic team at BizAway.Your Key Responsibilities:Manage and grow a portfolio of existing clientsOnboard new corporate clients and ensure a seamless...
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Virtual Customer Success Partner
hace 2 meses
Barcelona, Barcelona, España Sap A tiempo completoVirtual Customer Success PartnerThe SAP Cloud Success Services organization is seeking a highly skilled Virtual Customer Success Partner to join our team. As a Virtual Customer Success Partner, you will play a critical role in creating an industry-leading virtual customer engagement experience for our customers. Your primary objective will be to optimize...
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Customer Success Representative
hace 4 semanas
Barcelona, Barcelona, España EF Education First A tiempo completoUnlock a World of Opportunities as an EF English Live Customer Success RepresentativeWe are seeking a skilled and enthusiastic individual to join our team as an EF English Live Customer Success Representative in Barcelona, Spain. This is an exciting opportunity for the right candidate to become an integral part of our dynamic and passionate team,...
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Customer Success Leader
hace 2 días
Barcelona, Barcelona, España Servicemax A tiempo completoCompany OverviewServicemax is a global technology leader that brings the physical and digital worlds together. Our software enables companies to improve operations, create better products, and empower people in all aspects of their business.About the RoleWe are seeking an experienced Customer Success Manager to join our team. As a key member of our...
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Customer Success Manager
hace 4 semanas
Barcelona, Barcelona, España Infraspeak A tiempo completoAbout the RoleAs a Customer Success Manager for the Spanish market, you will be responsible for managing a portfolio of customers to ensure they achieve the expected outcomes. You will work closely with customers to understand their strategic requirements and implement solutions to ensure maximum satisfaction and success.Key ResponsibilitiesManage customer...
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Customer Success Strategist
hace 4 semanas
Barcelona, Barcelona, España Sap Se A tiempo completo**Company Overview**SAP, a global leader in enterprise software, empowers businesses to innovate and grow. Our collaborative culture is built on a shared passion for helping the world run better.**Job Summary**We are seeking a Customer Success Strategist to join our Virtual Customer Engagement Practice. As a critical member of our team, you will drive value...
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Customer Success Operations Manager
hace 3 horas
Barcelona, Barcelona, España Servicemax A tiempo completoAbout the RoleAt Servicemax, we're leading the way in transforming industries and empowering businesses to succeed. As a Customer Success Operations Manager, you'll play a pivotal role in ensuring our customers achieve their desired outcomes while leveraging our innovative solutions.Job SummaryWe're seeking a seasoned professional with a passion for customer...