Account Manager
hace 2 semanas
Amspace Recruitment Consultancy is seeking a skilled Account Manager to join our team in Malaga, Spain. As a key member of our client team, you will be responsible for building and maintaining strong relationships with our clients in the hospitality industry.
Key Responsibilities:- Utilize CRM systems to contact and qualify accounts, generating new opportunities.
- Meet daily, weekly, and monthly KPIs for activity and performance, including calls, accounts contacted, and revenue.
- Keep CRM updated with all communication in accordance with expected standards.
- Maintain regular contact and communication with accounts.
- Engage in sales activities such as call storms and industry-focused initiatives.
- Qualify and follow up on all opportunities, including meetings & events and group accommodations, both with clients and hotels.
- Employ an upselling approach when dealing with clients.
- Provide chain-wide discounts based on client requirements and ensure follow-up on usage.
- Offer alternative solutions when hotel availability is an issue.
- Assist with business travel and individual queries as needed.
- Work with external lists on other platforms when required.
- Native-level proficiency in Danish and fluency in English.
- Exceptional organizational and communication skills.
- Positive work attitude and proactive approach.
- Proficiency in using office programs such as Word, Excel, Outlook, and PowerPoint.
- Sales background is essential.
- Experience in the hospitality industry is beneficial but not mandatory.
- Familiarity with CRMs is beneficial but not mandatory.
- Competitive salary and performance bonuses.
- Relocation package to assist with moving to Malaga.
- Opportunities for career growth and development.
- A vibrant and inclusive work environment.
- Comprehensive training and professional development programs.
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