AWS Technical Account Manager
hace 4 semanas
Job Summary
AWS Technical Account Manager (TAM) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small and mid-market accounts to enterprise-level customers, including public sector.
Key Responsibilities
- Build solutions, provide technical guidance, and advocate for the customer.
- Ensure AWS environments remain operationally healthy while reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Drive technical discussions regarding incidents, trade-offs, and risk management.
- Consult with a range of partners from developers through to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- Provide detailed reviews of service disruptions, metrics, and detailed prelaunch planning.
- Solve a variety of problems across different customers as they migrate their workloads to the cloud.
- Uplift customer capabilities by running workshops, brown bag sessions, etc.
About the Team
At Amazon Web Services, we don't mind being called "peculiar." We have our own way of doing things.
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