Travel Operations Process Specialist

hace 4 días


Barcelona, Barcelona, España Exoticca A tiempo completo

About Exoticca
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to creating life milestones. We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet.

Salary
The estimated annual salary for this role is $60,000 - $80,000, depending on location and experience.

Job Description

As a Contact Center & Travel Operations Process & Procedures Specialist, you will be responsible for evaluating and defining appropriate processes and procedures across contact channels, teams, and use cases. You will be the primary point of contact interfacing cross-functionally to ensure customer service needs are met.

Key Responsibilities



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