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Customer Experience Specialist
hace 1 mes
About the Role
We are seeking a highly skilled and customer-focused Customer Experience Specialist to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via phone, email, and chat.
Key Responsibilities
- Provide timely and effective support to customers via multiple channels
- Assist customers with queries related to our electronic reservation book, website, and app
- Offer personalized solutions to meet the unique needs of each customer
About You
We are looking for a talented individual with a native level of Dutch and fluent English. You should be an open-minded person with excellent communication skills and a passion for delivering exceptional customer experiences.
What We Offer
At TheFork, we offer a dynamic and inclusive work environment with a team of over 30 nationalities and 16 offices worldwide. Our benefits include a competitive fixed salary, bonus, and equity, as well as a range of lifestyle benefits and continuous learning opportunities.
Join Our Team
We believe that everyone deserves a unique and satisfactory experience. If you are a customer-focused individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.
