Multilingual Customer Support Specialist

hace 12 horas


Madrid, Madrid, España Cpm International A tiempo completo

**About Us:**
Cpm International is a global company with operations in over 30 countries. We offer multilingual support in various languages tailored to the needs of our diverse markets. Our focus is on customer service, sales, and technical support solutions for clients worldwide.

We Celebrate Diversity:
We welcome everyone and promote an inclusive workplace where employees can bring their whole selves to work. Our accessible environment fosters growth and empowers you to make a meaningful contribution to our vibrant culture.

Our Client:
They are a well-known leader in hygiene, health, and nutrition products trusted by people worldwide for generations. They strive for a cleaner, healthier world through relentless innovation.

**As a Multilingual Customer Support Agent**, you will handle customer inquiries via telephone, email, chat, and social media, aiming for first-contact resolution. Key responsibilities include working collaboratively with consumers to answer product information requests and resolve queries professionally. You will also develop a sound understanding of our client's products and services while embodying our company values as a brand ambassador.

**Requirements:**
To excel in this role, you should have a fluent level of Swedish, exceptional grammar and spelling skills, and a good understanding of Norwegian. Additionally, you should possess high-level English proficiency (both written and spoken), a genuine passion for delivering outstanding customer service, strong administrative skills, and a professional outlook.

**What We Offer:**
A temporary contract for 3 months with the possibility of extension (1-month probation period). Work full-time (39 hours/week) from Monday to Friday, 9am - 6pm (1h lunch, 1 early day). The salary is approximately €17,537.



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