Customer Support Specialist

hace 4 semanas


Madrid, Madrid, España Work International A tiempo completo

Customer Support Specialist

Work International is seeking a highly skilled Customer Support Specialist to join our team in Athens, Greece. As a Customer Support Specialist, you will be responsible for handling customer issues in a friendly, effective, and professional manner via email, chat, and phone.

Key Responsibilities:

  • Provide exceptional customer service to clients via email, chat, and phone
  • Resolve customer complaints and issues in a timely and professional manner
  • Work collaboratively with the team to achieve customer satisfaction goals
  • Stay up-to-date with product knowledge and provide accurate information to customers

Requirements:

  • Fluency in Danish (C2 level) and good knowledge of English (B1-B2 level)
  • Computer skills (basic skills mandatory, advanced skills like coding preferential)
  • Good analytic skills and logical thinking
  • Excellent communication skills: verbal, written, listening skills
  • Proactive and quick learner, able to adapt to continuously evolving needs
  • Ability to multitask and work under pressure
  • EU citizenship or work permit for Greece

What We Offer:

  • Complete relocation package, including flight ticket to Greece, 2-week hotel accommodation, pick-up at the airport, and assistance finding an own apartment
  • Fixed monthly salary and bonus
  • Contract focused on a long-term relationship
  • Free Greek language lessons
  • Private Health Coverage
  • Professional growth & development opportunities
  • Special HR team organizing events, sports tournaments, parties & trips
  • Free support from the Employee Relations department during the hiring process

About Greece:

Greece has an enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe. The city is safe compared to many major cities in Europe and much more peaceful. Along with the great food and cheap cost of living, the quality of life in Athens is very high.



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