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Customer Support Specialist
hace 1 mes
We are seeking a skilled Customer Support Specialist to join our team at Anicare Europe. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers via email, support tickets, and social media.
Key responsibilities include:
- Managing customer queries and resolving issues in a timely and professional manner
- Moderating social media comments to maintain a positive online presence
- Collaborating with external partners to ensure seamless customer support
- Working closely with our team to develop and implement customer support policies and procedures
Requirements:
- High English proficiency
- Native or near-native fluency in Dutch and French
- Excellent written communication skills
- Customer support experience, including complaint resolution
- Proficient with MS Office Suite, Google Docs, or similar applications
We offer a competitive salary, paid time off, and opportunities for professional growth and development. If you are a motivated and customer-focused individual, please submit your resume and cover letter in English.
