German Customer Support Specialist
hace 4 días
Job Title: German Customer Support Specialist
Job Description:
We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Work International. As a Customer Support Specialist, you will be the primary contact for Lufthansa passengers and will be responsible for answering questions regarding flight reservations, cancellations, and online check-in via phone.
Key Responsibilities:
- Answer customer inquiries via phone in German and English
- Provide excellent customer service and resolve issues in a timely manner
- Work collaboratively with other team members to achieve customer satisfaction
- Meet or exceed performance targets and quality standards
Requirements:
- Fluent German and English language skills
- Excellent communication, multitasking, and problem-solving skills
- Previous experience in customer service is an asset
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- A competitive salary and bonus structure
- A comprehensive benefits package, including private health insurance and 21 vacation days
- The opportunity to work with a world-leading flight company and gain valuable experience
- A professional and multicultural working environment with people from different nationalities
How to Apply: If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.
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