Seller Engagement Associate with German

hace 4 semanas


Barcelona, Barcelona, España Amazon A tiempo completo

About the Role:

Seller Engagement Associates play a critical part in Amazon's ecosystem, ensuring a seamless experience for sellers across Europe. As a Seller Engagement Associate with German language skills, you will be responsible for supporting Amazon's selling partners in meeting their sustainable compliance needs.

Key Responsibilities:

  • Provide world-class support to sellers, including educating them on compliance requirements and enabling them to pick the right solution.
  • Liaise with internal teams, such as Customer Service, Merchant Investigations, and Payments, to resolve seller issues and questions.
  • Work with sellers to identify their compliance needs and guide them through new and existing legislative requirements.
  • Contribute to a positive team environment and proactively aid team members with difficult contacts as needed.

Requirements:

  • Fluent in German and English.
  • 6+ months experience in a customer service or contact center environment.
  • Demonstrated desire to expand skills into new areas.
  • Effective communication, composure, and professional attitude.
  • Exemplary performance record, particularly with regard to quality and productivity.

About Amazon:

Amazon strives to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online. With over 2 million selling partners in 10 countries, Amazon's ecosystem relies on the support of Seller Engagement Associates like you.



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