Treasury Implementation Specialist

hace 6 días

Madrid, Madrid, España Samaipata A tiempo completo

About Samaipata

Samaipata is a company that aims to revolutionize the way international finance teams manage their cash flow and optimize their liquidity. We believe that technology, connectivity, and artificial intelligence can solve complex financial problems and make a significant impact on businesses and individuals.

Job Summary

We are seeking a highly skilled Treasury Implementation Specialist to join our team. As a key member of our implementation team, you will be responsible for activating and configuring our software for new clients, ensuring a seamless and successful implementation process.

Key Responsibilities

  • Consult with clients to determine the best configurations for their business needs and long-term usage of our software.
  • Configure the software through the user interface to meet the needs and requirements of the client, according to the scope of the project.
  • Configure the software through back-end databases, scripts, and via software tools; track, manage, and provide regular updates on the progress of an implementation project.
  • Communicate regularly with client-side and internal stakeholders throughout the process.
  • Act as an internal technical product knowledge resource in collaborative training, testing, and troubleshooting activities with team members and cross-functionally.
  • Provide exceptional customer service to clients by phone, email, via web, and in person.
  • Lead implementation client-facing kick-offs, requirement gathering sessions, and configuration review meetings.
  • Collaborate with our Product team by providing user feedback, research, testing, and acting as an internal Product consultant.

Requirements

  • Bachelor's degree, college diploma in a related field, and/or equivalent experience.
  • 4-5 years of experience with software implementation projects, preferably financial software like TMSs or ERPs.
  • Financial (Accounting and treasury management) experience.
  • Strong interpersonal skills, including collaboration, negotiation, and diplomacy.
  • Strong organization skills and superb capabilities with managing multiple high-priority projects simultaneously and successfully.
  • Learner's mindset with drive and ability to consistently improve knowledge and abilities.
  • Spanish and English speaker.

Preferred Qualifications

  • Charm and engagement during client interactions (both verbal and written).
  • International experience and additional languages are key to embracing our inclusive culture.

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