Service Sales Specialist

hace 4 semanas


Madrid, Madrid, España Hitachi Energy Spain, S.A.U. A tiempo completo

Job Description:

As a Service Sales Specialist at Hitachi Energy Spain, S.A.U., you will be part of our Grid Automation Service Team. Our team provides Service Solutions for substation automation systems, control and protection, cyber security, communication and telecontrol technology. We are a highly motivated team with a strong customer and service-oriented approach, aiming to provide high-quality service and deliver solutions aligned with customers' needs.

In this role, you will be responsible for Service business from initial customer request to contract closing and handover to operations. Your activities will include working with customers to create and complete bids/estimations/quotations based on customer technical specifications and other requirements to achieve market competitiveness, high-quality tenders, and profitable business.

Key Responsibilities:

  • Creates plans and implements sales strategy, and strategic sales and business development initiatives, in alignment with HBU/BU sales strategy.
  • Identifies opportunities at existing and potential new customers.
  • Establishes and maintains strong customer relationships through excellent service and knowledge of customer needs.
  • Keeps the organization informed about new trends, influences, and players in the market.
  • Performs sales activities to achieve or exceed assigned orders objectives. Collaborates with all related local Hitachi Energy Business Units to ensure alignment and collaboration.
  • Promotes services and solutions in the market, with participation at trade fairs, exhibitions, customer meetings, and with telephone contacts.
  • Elaborates and provides clear responses and suggestions to the customer on possible technical solutions.
  • Proactively prepares sales forecast and sales planning. Produces the required documentation and support material required. Provides all inputs needed to prepare tenders.
  • Works in full coordination with the other sales specialists for Grid Automation and with the Front End Sales team (KAM).

Requirements:

  • Degree in Electrical Engineering or similar, with strong technical background, ideally with emphasis in power engineering.
  • Excellent technical understanding of substation automation, control and protection solutions.
  • Minimum of 2 years of experience in the field of substation automation, control and protection, cyber security, communication, and/or telecontrol technology.
  • Proven track record from working either with electrical utility, system integrator, or technical consultant.
  • Flexibility and interest in working within an international team.
  • Good skills in communication and in customer relations.
  • English is mandatory.
  • Proven working experience in customer contact, coordinating multiple tenders, and taking responsibility.
  • Willingness to travel and attend customer meetings.

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