AWS Cloud Development Representative

hace 1 mes

Madrid, Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo
About the Role

We are seeking a talented Cloud Development Representative to join our Global Marketing Response Center (MRC) team in Madrid or Paris. As a key member of our team, you will be responsible for engaging with AWS new and prospective customers in Spain and France, accelerating their cloud journey, and educating them about the benefits of AWS and its services.

Key Responsibilities
  • Respond to customers' inquiries in a timely manner to accelerate their cloud journey
  • Educate customers that are in the beginning of the cloud journey and move them from warm or little interest to active interest; education to consideration
  • Nurture leads with tailored messaging to increase customer understanding of AWS services and unique differentiators with relevant customer use cases
  • Through nurture efforts, create higher value leads resulting in higher conversion rates
  • Build a stronger AWS leads database by interacting with customers by phone, email and/or live chat
  • Opportunity to be part of a team to lead global cross-functional MRC projects, driving operational excellence and better customer experience
About the Team

AWS values diverse experiences and encourages candidates from all backgrounds to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

What We Offer
  • Inclusive Team Culture
  • Mentorship & Career Growth
  • Work/Life Balance
Basic Qualifications
  • Work experience in Sales, Marketing or customer engagement roles
  • Work experience in a fast-paced and highly cross-functional organization - high-tech products/services preferred.
  • Have the ability to listen to customers, understand needs, and ask clarifying/probing questions.
  • Clear, concise, and confident communicator via phone or chat.
  • Ability to think logically and structure answers.
Preferred Qualifications
  • AWS Cloud Practitioner Certification / AWS Certified Solutions Architect – Associate.
  • In-depth knowledge and understanding of existing and developing technologies related to cloud computing: understand and identify opportunities for customers.
  • Proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast.
  • Ability to deal with ambiguity.

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