Cloud Renewal Executive

hace 3 semanas

Barcelona, Barcelona, España Sap A tiempo completo
Job Title: Cloud Renewal Executive

We are seeking a highly skilled Cloud Renewal Executive to join our team at SAP. As a key member of our Cloud Renewals Center, you will be responsible for the daily management of assigned Cloud Renewals customer accounts, including account management strategies and engagement and expansion plans to ensure profitable growth within these customers.

Key Responsibilities:
  • Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth.
  • Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract.
  • Maintain a close working relationship with other regional business teams, such as Customer Engagement Executives and Account Teams, to support customers and corporate functions necessary to support all assigned accounts.
  • Deal management and commercial negotiation of the entire opportunity life cycle for renewals, providing end-to-end renewal execution support and maintaining knowledge of commercial negotiation, renewal execution, and support on transactional steps related to renewals and replacements.
  • Provide renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date, cleaning up data inconsistencies, and ensuring accurate values and contract dates and maintaining through their life cycle.
Requirements:
  • Fluent in English and another EMEA language.
  • 2-5 years of experience in maintenance or cloud renewals, selling or delivering consulting services, managing complex customer engagements, and commercial experience including experience developing account management plans and contract negotiation.
  • Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook.
About SAP:

SAP is a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. We are a cloud company with 200 million users and over 100,000 employees worldwide, committed to a highly collaborative team ethic and personal development. We help ensure every challenge gets the solution it deserves.

We win with inclusion, focusing on health and well-being, and flexible working models to ensure everyone feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

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