Luxury Retail Leader for High-End Team
hace 1 mes
Job Overview
Louis Vuitton, a world-leading luxury brand, is seeking an experienced Luxury Retail Leader to join our team in Madrid. As a key member of our sales leadership team, you will be responsible for driving business growth and leading high-performing teams to deliver exceptional customer experiences.
About the Role
This is an exciting opportunity to take ownership of team management, client relationships, and sales goals in our flagship store located in Calle de Serrano, Madrid. You will be expected to lead by example, demonstrate sales leadership skills, and foster a positive work environment that encourages teamwork and cooperation.
Key Responsibilities
- Recruit, develop, and motivate high-performing teams to achieve sales goals and deliver exceptional customer experiences.
- Become a role model in sales leadership, supporting team members with their sales, fostering cross-selling, and client repurchase.
- Develop and maintain a strong client portfolio, ensuring business opportunities are maximized through efficient sales floor management.
- Support the team in building long-term client relationships, leveraging clienteling tools and techniques.
- Communicate and inspire the team on corporate strategy and relevant business information, animating morning briefings and training sessions.
- Proactively provide product recommendations and qualitative feedback to the Country office, leveraging local knowledge about the market and client needs.
Requirements
- Minimum 6 years of working experience, with at least four years in retail and/or high-end hospitality/hotel management.
- Demonstrated track record in sales, leadership, and management skills, with a passion for luxury products and clients.
- Proficiency in Spanish and English, with excellent communication and interpersonal skills.
- Computer literacy and ability to work with visual merchandising, clienteling, and other sales operations tools.
Benefits
We offer a competitive salary of approximately €80,000 per year, plus additional benefits, including:
- A comprehensive bonus scheme tied to sales performance.
- An attractive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career progression.
Why Louis Vuitton?
Louis Vuitton is one of the world's leading luxury brands, offering a unique and dynamic work environment that fosters creativity, innovation, and excellence. As a Luxury Retail Leader, you will have the opportunity to work with a talented team of professionals who share your passion for luxury and customer service.
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