Student Accommodation Coordinator
hace 2 semanas
**Become a key member of our team at EF International Language Campuses**
A career with EF combines the support and opportunity of a large international organisation with the spirit and energy of a small business. We look for thinkers and doers – creative, collaborative, and motivated people who are excited by education, communication, and travel.
**About the Role**
We are seeking an energetic and caring Housing & Student Service Support to join our Housing Department under the supervision of our Housing & Admin Manager. This is a full-time position with strong possibilities to become permanent.
**Key Responsibilities**
- Provide students with quality host family/residence accommodation service throughout their stay.
- Meet and welcome new students on arrival.
- Assess student's satisfaction during their stay.
- Handle any issue related to student's welfare.
- Work directly with students, resident advisors and host families to problem solve, manage crisis and help students acclimate to a new environment.
- Communicate issues with international sales offices (concerning logistics and students' discipline).
- Promote and sell our homestay program and the idea of international cultural exchange.
- Host family recruitment as well as students' placement in host families.
- Enforce school rules and policies at the residences and host families, manage and follow-up on student discipline issues.
- Manage school administrative processes including processing invoices, relation with suppliers, expense department control.
- Organization of students' airport transfers.
- Share emergency on call duties with other permanent school staff.
**Requirements**
- Priority consideration will be given to candidates with experience in hospitality or education industry.
- Bachelor's degree.
- Spanish (minimum C1).
- Fluency in English required.
- A third language is a strong plus.
- 2-3 years of operational experience.
- Sales oriented and targeted driven person who knows how to work under pressure.
- Excellent communication and organizational skills.
- Diplomacy, patience, flexibility and strong conflict resolution skills.
- Stellar attention to detail.
- Ability to meet long and short-term goals, ability to prioritize.
- Positive attitude, sense of humor, and empathy for others.
- Sound judgment and problem-solving skills.
- Comfort with a fast-paced, unpredictable environment.
- Strong willingness and desire to take charge during emergencies.
- International experience preferred.
- Minimum age: 25yrs old.
**What EF Offers**
- Global Career Opportunities.
- Tuition fee reimbursement for higher education.
- English Live training.
- Global Management Training.
- Discounts on EF programs.
- Strength Finder training.
- Global trainings.
**How to Apply**
Interested applicants should submit a resume and cover letter outlining their qualifications and interest in the position.
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