Global Housing Coordinator for International Students
hace 7 días
A career with EF Education First combines the support and opportunity of a large international organization with the spirit and energy of a small business.
About UsWe are an innovative education company that offers a unique work environment. Our team is made up of people from diverse backgrounds and cultures, all working together to make a difference in the lives of our students.
Job SummaryThis is a full-time position responsible for providing high-quality host family/residence accommodation services to our students throughout their stay. The successful candidate will join our Housing Department under the supervision of our Housing & Admin Manager.
Main Responsibilities- Provide exceptional customer service to our students by ensuring they have a positive experience in our host families or residences.
- Welcome new students on arrival and provide them with a comprehensive briefing on our program and expectations.
- Conduct regular assessments to ensure student satisfaction and address any issues promptly.
- Handle student welfare concerns and work closely with our resident advisors and host families to resolve any problems.
- Promote and sell our homestay program to students, host families, and sales offices.
- Enforce school rules and policies at the residences and host families.
To be successful in this role, you will need:
- Bachelor's degree in a relevant field.
- Excellent communication and organizational skills.
- Diplomacy, patience, flexibility, and strong conflict resolution skills.
- Able to work independently and as part of a team.
- Fluent in Spanish (minimum C1) and English; a third language is a strong plus.
- 2-3 years of operational experience in hospitality or education.
We offer a competitive salary range €28,000 - €35,000 per year, depending on experience, plus benefits including:
- Tuition fee reimbursement for higher education.
- English Live training.
- Global Management Training.
- Discounts on EF programs.
- Strength Finder training.
- Global trainings.
Interested applicants should submit a resume and cover letter outlining their qualifications and interest in the position.
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