Global Housing Coordinator for International Students

hace 7 días


Málaga, Málaga, España EF Education First A tiempo completo

A career with EF Education First combines the support and opportunity of a large international organization with the spirit and energy of a small business.

About Us

We are an innovative education company that offers a unique work environment. Our team is made up of people from diverse backgrounds and cultures, all working together to make a difference in the lives of our students.

Job Summary

This is a full-time position responsible for providing high-quality host family/residence accommodation services to our students throughout their stay. The successful candidate will join our Housing Department under the supervision of our Housing & Admin Manager.

Main Responsibilities
  • Provide exceptional customer service to our students by ensuring they have a positive experience in our host families or residences.
  • Welcome new students on arrival and provide them with a comprehensive briefing on our program and expectations.
  • Conduct regular assessments to ensure student satisfaction and address any issues promptly.
  • Handle student welfare concerns and work closely with our resident advisors and host families to resolve any problems.
  • Promote and sell our homestay program to students, host families, and sales offices.
  • Enforce school rules and policies at the residences and host families.
Requirements

To be successful in this role, you will need:

  • Bachelor's degree in a relevant field.
  • Excellent communication and organizational skills.
  • Diplomacy, patience, flexibility, and strong conflict resolution skills.
  • Able to work independently and as part of a team.
  • Fluent in Spanish (minimum C1) and English; a third language is a strong plus.
  • 2-3 years of operational experience in hospitality or education.
What We Offer

We offer a competitive salary range €28,000 - €35,000 per year, depending on experience, plus benefits including:

  • Tuition fee reimbursement for higher education.
  • English Live training.
  • Global Management Training.
  • Discounts on EF programs.
  • Strength Finder training.
  • Global trainings.

Interested applicants should submit a resume and cover letter outlining their qualifications and interest in the position.


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