International Accommodation Coordinator

hace 5 días


Málaga, Málaga, España EF Education First A tiempo completo
About EF Education First

EF Education First is a global leader in international education, with a rich history dating back to 1965. Our mission is to break down barriers in the classroom and in the world, empowering people of all ages and backgrounds to study, work and live globally.

Job Summary

We are seeking an experienced Housing and Student Services Coordinator to join our team at EF Malaga. As a key member of our Housing Department, you will be responsible for providing exceptional host family/residence accommodation services to students, ensuring their comfort and well-being throughout their stay.

Key Responsibilities
  • Provide high-quality host family/residence accommodation services to students, addressing any issues promptly and efficiently.
  • Welcome new students on arrival, ensuring a smooth transition to their new environment.
  • Conduct regular assessments to gauge student satisfaction and make recommendations for improvement.
  • Handle all aspects of student welfare, including crisis management and problem-solving.
  • Collaborate closely with students, resident advisors, and host families to resolve issues and provide support.
  • Communicate effectively with international sales offices regarding logistics and student discipline matters.
  • Promote our homestay program and the benefits of international cultural exchange, facilitating host family recruitment and student placement.
  • Ensure compliance with school rules and policies at residences and host families, managing student discipline and enforcing consequences as needed.
  • Manage administrative processes, including invoicing, supplier relations, and expense control.
  • Arrange airport transfers for students, ensuring a seamless travel experience.
  • Participate in emergency on-call duties with other permanent staff members.
Requirements
  • Bachelor's degree in a relevant field (e.g., hospitality, education, or a related field).
  • Fluency in Spanish (C1 level) and English, with a third language being a strong asset.
  • 2-3 years of operational experience, preferably in the hospitality or education sector.
  • Sales-oriented and driven individual with excellent communication and organizational skills.
  • Diplomacy, patience, flexibility, and strong conflict resolution skills are essential.
  • Attention to detail, ability to meet goals, prioritize tasks, and maintain a positive attitude.
  • Able to work in a fast-paced environment, adapt to changing situations, and demonstrate empathy towards others.
What We Offer
  • Competitive salary: €28,000 - €35,000 per year, depending on experience.
  • Tuition fee reimbursement for higher education.
  • English Live training to enhance your language skills.
  • Access to global career opportunities and professional development programs.
  • Discounts on EF programs and services.
  • Strength Finder training to identify your strengths and areas for growth.
  • Opportunities for advancement and professional growth within the company.


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