International Housing and Student Services Coordinator
hace 5 días
We are seeking an experienced Housing and Student Services Coordinator to join our team at EF International Language Campuses. This is a full-time position with strong possibilities for career growth and development.
Job Summary:
- Provide high-quality host family/residence accommodation services to students throughout their stay.
- Meet and welcome new students on arrival, ensuring a smooth transition into their new environment.
- Assess student satisfaction during their stay and address any concerns promptly.
- Handle issues related to student welfare, working closely with students, resident advisors, and host families to resolve problems and crises.
- Promote and sell our homestay program and the idea of international cultural exchange, recruiting host families and placing students in suitable accommodations.
- Enforce school rules and policies at residences and host families, managing and following up on student discipline issues.
- Manage administrative processes, including processing invoices, supplier relations, and expense control.
- Organize airport transfers for students and share emergency on-call duties with other permanent staff.
Requirements and Qualifications:
- A bachelor's degree and 2-3 years of operational experience in hospitality or education.
- Fluency in English required, with Spanish as a minimum C1 level. A third language is highly valued.
- Sales-oriented and driven individual with excellent communication and organizational skills.
- Diplomacy, patience, flexibility, and strong conflict resolution skills are essential.
- Able to meet long and short-term goals, prioritize tasks, and maintain a positive attitude in a fast-paced environment.
About EF
- Global Career Opportunities with a dynamic and growing organization.
- Tuition fee reimbursement for higher education.
- English Live training and Global Management Training.
- Discounts on EF programs.
- Strength Finder training and global trainings.
Estimated Salary: $45,000 - $55,000 per annum, depending on experience and qualifications.
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