Global Operations Ambassador
hace 1 semana
About Indie Campers
We are a leading campervan marketplace that aims to make road trips accessible to everyone. With our digital approach and customer-centric orientation, we have developed a strong booking experience and high-quality road trips at affordable prices.
Our platform has facilitated over one million nights rented through our travel platform, welcoming more than 300,000 travelers from 169 countries. We offer a comprehensive array of road trip possibilities, including short-term RV rentals, long-term campervan subscriptions, and the option to purchase one of our vehicles available for sale.
We are rooted in a deep technological focus, presenting exciting and demanding challenges that require top talent and motivation to pursue successfully. As we expand our team, we are seeking individuals interested in pursuing this dream with us and joining an ever-developing journey.
The Role
We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement, or an internship located in our Depot in Alhaurín de la Torre - Malaga.
As a Global Operations Ambassador, you'll represent our brand in person, providing our guests with world-class customer service when they start and finish their lifetime journeys. If you enjoy challenges, meeting new people, and fast-paced environments, this position might be your next step.
Key Responsibilities
- Front-office activities:
- Customer Service and Sales: Provide exceptional check-in and check-out experiences, register guests, process payments, explain campervan functionalities, terms, and conditions, and upsell road trip extras.
- Back-office activities:
- Operations Handling: Align reservations with available campervans, verify, and prepare campers and road trip extras and kits.
- Quality Control: Maintain campervans in top condition, identify potential maintenance or repair needs, and act accordingly.
- Support Activities: Support the team in monitoring existing stock, coordinating the fleet of campervans, and troubleshooting operational issues.
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field seeking an internship;
- You are fluent in English, possess a valid driver's license (mandatory), and meet local work requirements;
- You thrive in international environments and enjoy meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions, and feel comfortable getting your hands dirty;
- You seek a dynamic internship where you can apply theoretical knowledge acquired during your studies.
Indie Campers Commitment
- All internships are compensated, with salaries varying based on location, country, and region (accommodation not included);
- Online and on-the-job training will be provided to develop relevant skills, such as guest relations, customer service, problem-solving, communication, teamwork, organization, time management, fleet coordination, supplies management, and logistics;
- International opportunities and potential integration into Indie Campers after the internship may arise.
Internship Details
Minimum of 3 months to up to 12 months internship (flexible according to students' availability). The estimated salary range is approximately €800-€1,200 per month, depending on individual qualifications and experience.
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