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Sales Operations Specialist

hace 2 meses

Málaga, Málaga, España Tapestry, Inc. A tiempo completo

Job Description

The Sales Associate plays a crucial role in driving sales, productivity, and exceptional customer service at Coach stores. This individual will be responsible for achieving personal sales and productivity goals, embodying the Coach brand, and consistently exceeding customer expectations.

Key Responsibilities

  • Meet or exceed sales and productivity targets
  • Represent the Coach brand to consumers, acting as a brand ambassador
  • Provide exceptional customer service, ensuring customer needs are consistently met
  • Work effectively as a team member, encouraging the team to meet and exceed performance standards
  • Participate in company initiatives and support management decisions

Requirements

  • Very good English proficiency
  • Previous experience in a retail service environment
  • Background in luxury retail (desirable)

Competencies

  • Courage: Provide constructive feedback, face up to people problems, and take necessary actions
  • Creativity: Generate new ideas, make connections, and be seen as original in brainstorming settings
  • Customer Focus: Act with customers in mind, establish relationships, and gain trust and respect

About Coach

Coach is a global fashion house founded in New York in 1941. As a member of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and equity. Our brand values emphasize courage, creativity, and customer focus.