Customer Service Ambassador

hace 13 horas


Málaga, Málaga, España Job Squad A tiempo completo
About the Role

We are seeking a highly skilled Customer Support Representative to join our team at Job Squad.

Job Summary:

This is a full-time position that involves handling customer inquiries and issues via phone, email, and live chat. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service.

Responsibilities
  • Provide prompt and accurate responses to customer inquiries via phone, email, and live chat.
  • Resolve customer complaints in a timely and professional manner.
  • Work collaboratively with the team to achieve common goals and exceed customer satisfaction targets.
Requirements
  • Native-level fluency in Norwegian and proficiency in English (B2).
  • Experience in customer care is an asset.
  • Strong problem-solving skills and ability to research and identify solutions.
  • Excellent communication and negotiation skills.
  • Service-oriented, professional, and thorough approach.
What's on Offer?
  • A competitive estimated salary of $45,000 - $60,000 per year, depending on experience.
  • Performance bonuses.
  • Paid training and education opportunities.
  • Relocation package (flight ticket and one month accommodation) for international candidates.
  • Gym membership.
  • Potentially Spanish lessons.
  • Development opportunities (get promoted within the company).
  • Public health insurance.


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