Pharmaceutical Customer Service Representative
hace 2 semanas
Your role as a Pharmaceutical Customer Service Agent will be to provide exceptional support to clients' customers while working on high-profile projects for top brands. Your responsibilities will include:
Key Responsibilities:- Respond to customer inquiries via email and phone, providing accurate and timely information.
- Be sensitive to customer needs and doubts, ensuring a high level of satisfaction.
- Provide ad-hoc support and be a team player, contributing to the success of the team and project.
- A native level of German and at least a B2 level of English.
- Knowledge of the value and impact of good customer experience.
- Excellent communication and listening skills.
- A drive for excellence and professionalism.
- Ability to work in a team environment and be committed to your work.
- A long-term fixed-term contract, renewable every year.
- Full-time working hours (40h/week), Monday to Friday, with flexibility to work between 7am - 10pm.
- Competitive salary conditions, including free accommodation (shared flat, all bills included) or a monthly stipend.
- Reimbursement of initial flight expenses, airport pick-up, and yearly two-way flight ticket back to your home country (within the EU).
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
We are a multinational organization, recognized as one of the best sales and customer service solutions provider companies in the world. We take care of our employees' career development, language skills, accommodation, and social integration. Join our international team and be part of a diverse and dynamic environment.
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