Pharmaceutical Customer Service Representative
hace 6 días
We are seeking a highly skilled Pharmaceutical Customer Service Agent to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.
Key Responsibilities:
- Provide world-class customer service to clients via email and phone
- Support clients' activities by offering tailored solutions to their needs
- Collaborate with the team to ensure seamless project execution
- Develop and maintain strong relationships with clients
Requirements:
- Native level of German and at least a B2 level of English
- Knowledge of the value and impact of good customer experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Long-term fixed-term contract, renewable every year
- Full-time working hours (40h/week)
- Competitive salary and benefits package
- Opportunities for career growth and professional development
About Us:
We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. Our team is diverse and inclusive, with talents from over 80 nationalities. We are committed to providing our employees with a supportive and stimulating work environment.
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