Customer Service Representative for Netherland Market

hace 4 semanas


Madrid, Madrid, España Amex A tiempo completo
Job Summary:

We are seeking a highly skilled Customer Service Representative to join our Netherland Market team. As a key member of our team, you will be responsible for providing exceptional customer service to our Netherland and Belgium speaking merchants, ensuring their needs are met and exceeded.

As a fluent Dutch and Belgium speaker, you will be the primary point of contact for our merchants, responding to their inquiries and resolving any issues that may arise. Your excellent communication skills, both written and verbal, will enable you to build strong relationships with our merchants and provide them with a seamless experience.

In this role, you will be working in a hybrid environment, 40 hours per week, Monday to Friday. You will be responsible for managing a workflow in line with departmental and individual goals, ensuring that all tasks are completed to a high standard and to departmental quality standards.

We are looking for a passionate and dedicated individual who is committed to providing exceptional customer service. If you have a strong work ethic, excellent communication skills, and a passion for delivering results, we would love to hear from you.

Responsibilities:

  • Provide exceptional customer service to Netherland and Belgium speaking merchants
  • Respond to merchant inquiries and resolve any issues that may arise
  • Build strong relationships with merchants to ensure a seamless experience
  • Manage a workflow in line with departmental and individual goals
  • Ensure all tasks are completed to a high standard and to departmental quality standards

Requirements:

  • Fluent Dutch and Belgium speaker
  • Excellent communication skills, both written and verbal
  • Strong work ethic and commitment to delivering results
  • Ability to work in a hybrid environment

What We Offer:

We provide in-depth training for this role, and we are looking for applicants with the following skills: Fluent Language for Dutch & Belgium, written and spoken & English is also required. Passionate about providing excellent customer service. Computer literate to an intermediate level.



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