Customer Service Representative for Energy Supplier

hace 4 semanas


Madrid, Madrid, España Recruit4Work SL A tiempo completo

Job Title: Dutch or Flemish Customer Service Representative

We are seeking a customer-focused professional to join our team as a Customer Service Representative for one of the biggest energy suppliers in Belgium. The ideal candidate will have strong communication skills, a passion for helping others, and experience in a call centre environment.

This is a unique opportunity to work with an international team based in Casablanca, Morocco, and to contribute to delivering high-quality services to our customers. As a Customer Service Representative, you will be the primary point of contact for customers, handling inquiries, resolving issues, and providing excellent customer experience.

Responsibilities:

  • Handle customer inquiries and resolve issues via phone or email
  • Analyse annual settlements independently
  • Provide excellent customer service and support
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

Requirements:

  • Fluent in Dutch or Flemish and working proficiency in English
  • Excellent communication and interpersonal skills
  • Experience in a call centre environment (preferably)
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills

What We Offer:

  • Market-based basic salary with the possibility of a bonus
  • Employee benefits, including meal cards, transport cards, and private insurance
  • Free fruit and coffee
  • Growth opportunities and professional development

Location: Casablanca, Morocco



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