Customer Service Representative for Netherland Market

hace 4 semanas


Madrid, Madrid, España American Express A tiempo completo
Customer Service Representative for Netherland Market

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our Netherland Market team. As a key member of our team, you will be responsible for providing exceptional customer service to American Express' Netherland Belgium speaking Merchants.

**Key Responsibilities**

- Provide timely and accurate responses to customer inquiries via phone and cases
- Offer unique solutions to customer issues
- Manage a workflow in line with departmental and individual goals and to departmental quality standards

**Requirements**

- Fluent Dutch Belgium language skills, written and spoken English is also required
- Passionate about providing excellent customer service
- Computer literate to an intermediate level
- Organised, diligent, with attentive listening skills
- Ability to thrive in a fast-paced environment with a variety of day-to-day workloads

**What We Offer**

- In-depth training for this role
- Opportunity to work with a global and diverse community of colleagues
- Recognition for your contributions, leadership, and impact

**Join Our Team**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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