Customer Service Representative for Netherland Market
hace 4 semanas
As a Customer Service Representative for the Netherland Market, you will provide exceptional levels of service to American Express' Netherland and Belgium speaking merchants. You will be responsible for responding to customer inquiries and issues via phone and cases, while also providing internal support to the team.
Key Responsibilities:
- Provide excellent customer service to Netherland and Belgium speaking merchants via phone and cases.
- Respond to customer inquiries and issues in a timely and accurate manner.
- Support internal teams with merchant-related issues.
- Manage a workflow in line with departmental and individual goals.
Requirements:
- Fluent language skills in Dutch and Belgian, written and spoken.
- English language skills are also required.
- Passionate about providing excellent customer service.
- Computer literate to an intermediate level.
What We Offer:
- In-depth training for this role.
- A supportive and collaborative team environment.
- Opportunities for career growth and development.
About Us:
At American Express, we're committed to delivering an exceptional customer experience every day. We're a diverse community of over 60,000 colleagues, all working together to provide the world's best customer experience.
We're proud to back our customers, communities, and each other, and we're looking for talented individuals like you to join our team.
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