Dutch Customer Service Representative in a Dynamic Call Centre
hace 4 semanas
About this Role
Are you looking for a new challenge where you can grow professionally and personally? We are seeking an experienced Dutch Customer Service Representative to join our team at Recruit4Work. This is an exciting opportunity to work with a diverse range of customers and provide exceptional support.
Your Responsibilities
You will be the primary point of contact for customers with questions or issues related to a banking application. Your attention to detail and ability to follow procedures will ensure accuracy and efficiency in your work. You will also be responsible for providing solutions-oriented support and maintaining a positive attitude towards customers.
What We Offer
We provide a comprehensive training program that covers all aspects of the job, including computer skills and data handling procedures. Our team environment is dynamic and people-oriented, with a good dose of fun. You will have access to paid training, free Spanish lessons, meal cards, transport cards, and private insurance. As a valued member of our team, you will also have opportunities for growth and professional development.
Your Profile
To be successful in this role, you should have fluency in Dutch (C2) and working proficiency in English. Previous call centre experience is an asset, but not required. You must be able to follow procedures around sensitive data and demonstrate flexibility and punctuality in your working hours, including evening and weekend shifts. Additionally, you must be willing to submit proof of being free of criminal offences.
Salary Information
This position offers a market-based basic salary with bonus, reflecting the current compensation standards for customer service representatives in Barcelona, Spain. The estimated annual salary range for this position is approximately €35,000 - €42,000, depending on qualifications and experience.
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