Customer Service Representative
hace 4 semanas
Your Role: As a Customer Service Representative, you will be working on a project with relatively simple processes, but accuracy is an absolute must. You will be the main contact point for customers who have questions or issues with a banking application. There is a training program in which you will go through all the aspects of the job. The training period consists of 5 days.
Profile: We are looking for a communicative and empathetic individual who is fluent in Dutch (C2) and has a working proficiency in English. Call centre experience is an added value, but not required. Basic computer skills are necessary, and you must be able to follow procedures around sensitive data. You can submit proof that you are free of criminal offences.
Our Ideal Candidate: We are looking for a disciplined and accurate individual who is respectful and positive towards customers. You should be solution-oriented, patient, and reliable.
Our Offer: We offer paid training, free Spanish lessons (once a week), and a unique, atmospheric, people-oriented call centre with a good dose of fun. You will also receive a market-based basic salary with bonus and employee benefits such as meal cards, transport cards, and private insurance. Growth opportunities are available.
Location: Barcelona, Spain
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