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Key Account Manager

hace 2 meses

Madrid Centro, Madrid, España Too Good To Go A tiempo completo
About the Role

We are seeking an exceptional Key Account Manager to join our team at Too Good To Go, a certified B Corporation dedicated to fighting food waste. As a Key Account Manager, you will play a crucial role in growing our impact across Spain, working closely with our Key Account Lead and a portfolio of prominent brands within your business segment.

Key Responsibilities
  1. Client Engagement: Support key stakeholders and stores to effectively utilize our services, providing training to new managers and staff to optimize store engagement, improve performance, and increase supply.
  2. Food Waste Reduction: Engage key stakeholders and store staff on the importance of fighting food waste, ensuring stores are maximizing their supply to minimize waste.
  3. Store Optimization: Identify feedback trends from data and conversations with stores, escalating to key stakeholders to find solutions and improve store quality.
  4. Administrative Tasks: Perform administrative duties, including mass updates for public holidays, ensuring store information is up-to-date and accurate, and reporting to key accounts.
  5. Team Collaboration: Work as part of a Key Account Manager squad to achieve large projects, such as the rollout of new key accounts, and onboarding & training new stores.
Requirements
  1. Account Management Experience: Significant experience in account management or business development, with a proven track record of success.
  2. Industry Knowledge: Previous knowledge of Spain's Retailer environment, with a deep understanding of the industry's challenges and opportunities.
  3. Communication Skills: Excellent communication skills, with the ability to effectively and quickly connect with partners over the phone and email.
  4. Negotiation Skills: Good negotiation skills to communicate upselling proposals to key stakeholders.
  5. Language Proficiency: Fully proficient in Spanish and English (C1).
  6. Passion for Sustainability: A genuine passion for fighting food waste and the contribution it makes to the climate crisis.
  7. Data Analysis: Good analytical skills, with the ability to work with data to analyze business KPIs and identify trends and opportunities.
  8. Adaptability: A positive and proactive mindset, ready to adapt to the needs of a fast-growing organization.
  9. Team Player: A team player who is eager to collaborate and continue learning.
Our Values
  1. We Win Together: We believe that together, we can achieve great things.
  2. We Raise the Bar: We strive for excellence in everything we do.
  3. We Keep It Simple: We believe in simplicity and efficiency.
  4. We Build A Legacy: We are committed to building a lasting legacy.
  5. We Care: We care about our people, our customers, and our planet.
What We Offer
  1. Meaningful Work: A rare opportunity to work in a social impact company where you can see real and tangible impact in your role.
  2. International Community: The chance to work alongside an international community of users, partners, and colleagues who share our mission.
  3. Personal and Professional Development: Opportunities for personal and professional growth in a fast-paced scale-up environment.
  4. Inclusive Culture: A strong, values-driven team culture where you can bring your authentic self to work.
  5. Flexible Working: A flexible working schedule and hybrid working policy.
Benefits
  1. Flexible Working Arrangements: Enjoy hybrid working from home and our great offices.
  2. Additional Leave: Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave.
  3. Health Insurance and Pension Plans: Health insurance and pension plans (subject to country of employment).
  4. Additional Days Off: Additional days off for significant life events.
How to Apply
  1. Review the Role: Carefully review the role and our company culture to ensure it's a good fit for you.
  2. Submit Your Application: Submit your CV and cover letter in English through our platform.
  3. Join Our Team: If selected, you'll have the opportunity to join our team and contribute to our mission to fight food waste.