Sales Operations Manager
hace 4 semanas
About the Role:
We are seeking a highly skilled Sales Operations Manager to join our Commercial Strategy team at Expedia Group. As a key member of our team, you will be responsible for driving the effectiveness and efficiency of our sales teams through close collaboration with various functions to review, improve, and implement our sales processes.
Key Responsibilities:
- Own the sales process component ('the what') of the Sales Blueprint by reviewing the sales cycle and process, establishing what can be improved, and working closely with key stakeholders to enable changes in our sales process.
- Streamline the sales process by proactively proposing new processes, prioritizing automation, and sharing best practices.
- Flag problem areas and recommend next steps so sales teams can be more efficient.
- Analyze data and use key metrics as well as stakeholder feedback to measure effectiveness and uncover areas for improvement of the sales process.
- Drive adoption and compliance of the concepts defined in Blueprint.
- Implement a regular and ongoing cycle of updating the blueprint sales process based on business changes, insights, and feedback to ensure the blueprint remains relevant in our fast-growing business.
Requirements:
- Prior experience in sales operations and process improvement in a B2B organization and/or travel industry.
- Robust understanding of and how it can enable and add value to the sales cycle.
- Ability to think like a salesperson and understand the B2B sales process and the opportunities and challenges surrounding it.
- Strong ability to simplify complex operations and data and effectively communicate this to leaders across all levels of our organization.
- Knowledge of how to develop project plans, define timeframe and prioritize tasks to achieve project milestones and deliver intended objectives.
About Expedia Group:
Expedia Group is a leading travel company that powers global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
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